What makes CloudWave
the go to for CX

CloudWave stands out as the leading solutions expert by offering cutting-edge technologies and expert guidance, ensuring that businesses achieve optimal customer experiences.

cloudwave

We make seamless
customer experience effortless

CloudWave was founded in 2013 out of a desire to provide customers with a better contact centre experience on emerging new public cloud technology. CloudWave is both an advanced tier AWS solution partner, and the APAC region's only Twilio Gold Partner.

our values

The values that
make our teams tick

Ownership

We ensure that every promise we make is fulfilled with precision and dedication, reflecting our commitment to excellence and reliability.

Collaboration

At CloudWave, collaboration is at the heart of everything we do. By partnering with our clients, we ensure that their unique needs are met.

Accuracy

We are focused, meticulous, and driven by a commitment to precision. Our team consistently strives to deliver solutions that are accurate .

Respect

We are committed to fostering an environment where open communication and constructive feedback are encouraged.

Referenceability

We prioritize an unparalleled focus on our customers, ensuring that every interaction is tailored to meet their specific needs.

Our Team of Experts

Mike Powrie

Mike Powrie

Dane Maddox

Dane Maddox

Robert Killory

Robert Killory

Managing Director - USA

offices

Your global customer Experience Partner

headquarters

Sydney, Australia

Unit 2,
‍‍333 Pacific Hwy,
‍‍North Sydney,
2060

OFFICE

Adelaide, Australia

3/55 Gawler Place,
Adelaide
SA, 5000‍

OFFICE

Brisbane, Australia

29/97 Creek Street
Brisbane City
QLD 4000‍

OFFICE

Melbourne, Australia

805/220
Collins St,
Melbourne
VIC 3000‍

OFFICE

Perth, Australia

202/37
Barrack Street,
Perth
WA 6000‍

OFFICE

Auckland, New Zealand

Suite 14153,
17B Farnham Street,
Parnell 1052
New Zealand‍

OFFICE

Florida, United Sates

7901 4th St N STE 5779,‍
‍St. Petersburg,
FL 33702,

OFFICE

London, UK

124 City Road,
London
EC1V 2NX

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OUR JOURNEY

How to get started with Startuply

CloudWave began by providing clients with access to cloud communications, and since then, we have consistently grown and expanded our capabilities.

2012

CloudWave Founded

Born in as the growth of Cloud Communications exploded and Technology entered its boom phase

2013

Twilio Acceleration Program Launched

Among the pioneers in Australia to advocate for the Twilio brand

2018

CloudWave Launches NeonNow for AWS Connect

As AWS's influence expanded, we developed the world's first Amazon Connect overlay, NeonNow, to enhance user experience.