Amazon Web Services
Powering secure, scalable cloud infrastructure, AWS is a key partner in delivering next-generation contact centre solutions with CloudWave.
Turning AWS innovation into unforgettable customer experiences
At CloudWave, we bring the full power of AWS to our clients—enabling scalable, secure, and intelligent contact centre solutions that transform how businesses connect with their customers.
As an AWS Consulting Partner, we design, deploy, and manage cloud-native environments tailored for exceptional customer experience outcomes.
Unlock AWS-Powered Customer Experience
As AWS partners we can help you seamlessly integrate AWS capabilities to future-proof your customer engagement strategy across all of its CX products.
Connect
Cloud-based omnichannel contact centre, built for flexibility and rapid deployment
Quicksight
Fast, interactive analytics and visual dashboards for real time business inteligence
Q - AI
Generative AI services for intelligent agent assistance and reporting
Lex
Conversational AI bots that handle natural language interactions
Poly
High-quality text-to-speech for voice applications and IVRs
Lambda
Serverless compute to drive dynamic call flows, workflows, and automation
Accelerate Your Cloud CX Strategy with AWS and CloudWave
Schedule Your strategy session with our AWS team today.
Make your next move with aWS Technology
Whether it’s a custom build, an off-the-shelf solution, or something in between—we tailor our approach to suit your project, your pace, and your priorities.
CX Consulting
Expert guidance to help you design and optimise customer experiences that drive loyalty and performance.
Full Service Projects
End-to-end project delivery—from planning to go-live—handled by experienced professionals who keep your goals on track.
Managed Hosting
Reliable, secure infrastructure management so your contact centre runs smoothly without the overhead.
