Premier Cloud Contact Centre Service Provider2019-09-18T17:38:52+10:00

Cloudwave Australia

CLOUD CONTACT CENTER AND COLLABORATION EXPERTS

99.99% resilient architecture. Platforms delivering best in class, cutting edge, rich functionality. Team of friendly experts to take you on your journey

WHAT WE DO

CloudWave provides an end to end solution for all your cloud based integration and software tailoring needs. Our core technology offerings are centred in the cloud contact centre, voice and security worlds. We have over 7 years of experience in delivering fantastic customer outcomes.
The contact centre is well overdue for disruption. Finally now with open API architecture we can create the perfect experience for both your staff and customers. Integrating with your key business tools/ CRM’s to provide deep customer insights we aim to bring the best elements of AI, Analytics, and technology available in the market today. This delivers a truly 360 degree view of your customer journey.

With 60+ referenceable customers from all verticals including tier 1 enterprise, Government and small to medium business based both here and abroad we have the experience and expertise to assist you.
Our entire culture is based on “service being our heart and soul” – this has led to a proud figure of 100% customer retention since inception and whilst we wear this stat as a badge of honour we hold it deeply to heart and protect it vigorously.

WHAT WE DO

CloudWave provides an end to end solution for all your cloud based integration and software tailoring needs. Our core technology offerings are centred in the cloud contact centre, voice and security worlds. We have over 7 years of experience in delivering fantastic customer outcomes.
The contact centre is well overdue for disruption. Finally now with open API architecture we can create the perfect experience for both your staff and customers. Integrating with your key business tools/ CRM’s to provide deep customer insights we aim to bring the best elements of AI, Analytics, and technology available in the market today. This delivers a truly 360 degree view of your customer journey.

With 60+ referenceable customers from all verticals including tier 1 enterprise, Government and small to medium business based both here and abroad we have the experience and expertise to assist you.
Our entire culture is based on “service being our heart and soul” – this has led to a proud figure of 100% customer retention since inception and whilst we wear this stat as a badge of honour we hold it deeply to heart and protect it vigorously.

  • Fully Certified – Deep pool of Cloud Certified Engineers
  • Call Centre – Niche contact centre expertise
  • Cloud Vendors – Best of breed relationships
  • Global reach – Worlwide Enterprise connections
  • Strong Partnerships – Telstra Enterprise Business Partner

  • Government – Advanced tier government supplier

Our Partners