Twilio is again named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS
July 29, 2025

Twilio is again named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS

Recognition that affirms Twilio’s commitment to delivering innovative customer engagement technology

Positioned highest for Ability to Execute in the 2025 Gartner® Magic Quadrant™ for CPaaS*

Understanding the Gartner Magic Quadrant for CPaaS and Critical Capabilities reports

This report, first released by Gartner in 2023, explains how CPaaS providers offer cloud-based platforms for developers and other users to build deeper engagement and operationalize customer experiences via APIs, SDKs and visual builders for basic, advanced and omnichannel communications.

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