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A contact centre you
thought you couldn't afford!

A world class contact centre with zero upfront costs, delivered in days and a launchpad into the future with access to the entire AWS ecosystem.

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We make Contact Centres easy

We understand how hard it is to choose a contact centre solution in a crowded marketplace. That’s why we have built SMB packages that provide a ‘best of all worlds’ solution to the SMB market. 

 

Our SMB bundles allow smaller businesses to utilise enterprise-grade technology at an affordable price.

Fixed price packages

Lightning fast implementation

No upfront costs

Software support included

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Neon Key Features
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We've combined leading contact centre technology so you don't have to!

Using our experience we've hand-picked the best contact centre features and packaged them into one simple, easy-to-understand product that covers all your needs

Combined Power

We've taken the best features from three of the leading cloud-based contact centre technologies and packaged them together to give you a comprehensive offering to cover all of your business needs.

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Let us show you a contact centre to take your business forward 

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Everything you need

We know what’s needed to deliver a highly functional contact centre so we’ve combined key features from the AWS and Neon platforms and made them available in pre-configured SMB packages.

  • Call distribution

  • Chat Channels

  • IVR system

  • Flow management

  • Skills based routing

  • Agent presence

  • Auto attendant

  • Dashboards

  • Call reason codes

  • Address book

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Don't get boxed in

We've built a set of out-of-the-box features to get you started that cover a wide range of core functionalities.  

The technology stack we offer allows infinite customisation and integration to future-proof your business systems.

  • Scale users up or down on demand 

  • Build custom integrations with existing business systems when required.

  • Access leading AWS technologies like, AI, ML, Sentiment analysis etc 

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Simple pricing. No surprises.

NEON + Connect

from

$80

AUD ex GST

Per agent per month

NEON + Connect + Nimbus

from

$160

AUD ex GST

Per agent per month

* Telco charges based on volume of calls / minutes and an additional cost. For AWS published rates per
minute see here https://aws.amazon.com/connect/pricing/.

Want to know how CXPlus can help optimise your business?

Get in touch with us today and one of the expert team will be in touch.

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