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World class cloud

contact centre tech

Omni-channel cloud based contact centre software solution offering unlimited scale and global reach.

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Built with the power of

Amazon Connect

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NEON CONTACT CENTRE

Simple and Powerful  

With Cloudwave NEON we have harnessed the power of amazon connect and built its features into a simple to use cost effective platform that's infinitely scalable.

Easy Set Up

Quick and easy set up, we'll have you running in no time

Cost Effective

Industry leading pricing on all communications

Fully Supported

Our support teams will make sure you are always online

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Feature packed and user friendly

We listened to the contact centre market and understood there was a need for a highly functional platform, drawing on Amazon Connects powerful feature set that was simple and easy to set up.

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Connect from anywhere

Cutting edge cloud technology to support your businesses remote working policies whilst providing your teams the tools they need to excel in their roles.

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NEON FEATURES

Platform Features

Voice Channels

Web Chat

Channels

Cloud Contact Centre

Analytics

Portal

User Presence

Transcription services

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33%

Cost Savings

WHY NEON

Cloudwave Neon is built and priced around a consumption model, meaning you pay for what you use.

Neon is a market leader in terms of its wide ranging functionality and its ability to offer cost effective pricing scalable to any business size.

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Available on AWS

Marketplace today

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Powerful performance, that's easy to use.

Cloudwave Neon is a complete contact centre solution built to harness the true power of Amazon Connect and the complete Cognitive CX portfolio.

Cloudwave Neon seamlessly combines the cutting edge technology elements from Amazon Connect and user focused interface to provide your business with a tool to grow your business.

Powerful

Scalable

Flexible

Cost Effective

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NEON INTEGRATIONS

Integrate with the world's best

Cloudwave Neon's CRM integration allows you to integrate with some of the worlds best CRM systems, improving your business process and customer experience.

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Save money and wow your customers with Cloudwave Neon

Calculate how much you could be saving with Neon now!

Experience the Cloud Contact Centre for Innovative Enterprises

Request a FREE demo today and we'll show you how Neon can bring world class contact centre features to your business. 

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Frequently asked questions