Mario Merlo | Cloud Contact Centre | Cloudwave | Australia
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Mario Merlo

Customer Success Manager

Delivery focused Program Manager with extensive experience in providing IT/Telecommunications consulting services across various sectors including Finance, Utility Services, Federal and NSW State Government market segments. 


Expertise in project delivery, consistently meeting objectives, whilst providing leadership, governance, and oversight for professional services teams, with implementation of automated processes to streamline, standardise, and gain efficiencies within workflows and reporting outcomes. Bringing a wealth of experience, knowledge, with on premise and cloud-based solutions. Understanding of mandated compliance and security stage gates.

Mario Merlo
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