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Connecting Microsoft Teams  seamlessly to Twilio’s global elastic SIP Trunking service

Reliable PSTN connectivity in up to 100 countries with on-demand provisioning and low calling rates. 

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Scalable, secure and seamless connectivity

Now you can enable any organisation using Microsoft Teams to connect to the PSTN via Twilio Elastic SIP Trunking. Users can get coverage in up to 100 countries with on-demand provisioning, unmatched reliability, and low calling rates.

With the rapid growth of the Microsoft Teams UCaaS service, enterprise customers are looking to combine the rich telephony features offered by Microsoft Teams with the global coverage and economical calling rates offered by Twilio SIP trunking services.

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Build on your Microsoft offering

Direct Connect for Microsoft Teams provides businesses with a highly reliable PSTN connectivity solution in up to 100 countries. It is fast to deploy, centrally manageable, and scales on-demand.

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Direct Routing for Microsoft Teams

Bring your own carrier (BYOC) has become an increasingly popular way to connect a cloud communications service to the PSTN. With a BYOC solution, you can connect your UCaaS or CCaaS service to a SIP trunking service provider for access to the PSTN.


When users initiate or receive PSTN calls, the calls are routed through the SIP trunking service provider. This enables enterprises to centralise management of DID phone numbers and calling plans with a preferred service provider.

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Simplify Microsoft Teams Direct Routing Deployments

Many IT departments are managing complex UC migrations from on-premises software to the cloud. 

Our solution benefits include:


Enables coexistence between the two services to ensure a smooth migration. We provide interoperability with legacy voice infrastructure and seamlessly route calls between the services


Supports the Teams Local Media Optimization feature, a set of media processing features that help Microsoft Teams customers, improve voice quality, reduce bandwidth consumption, and limit security risks.


Connect seamlessly to Twilio’s global Elastic SIP Trunking service

Get in touch with CloudWave today and let us guide you to a more efficient solution

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Reduce PSTN usage costs and extend a local customer experience to users in up to 100 countries.

With a broad range of business features and benefits the has never been a better time to explore the potential of connecting Microsoft teams to Twilio's global Elastic SIP Trunking 


Global Coverage

Twilio Elastic SIP Trunking offers service in 100 countries, including clean, toll-free and DID phone numbers


On-demand provisioning 

Phone numbers and trunk services in any country can be provisioned in minutes 


Simplified operations 

Low Costs

Twilio Toll-free and DID prices are among the lowest in the industry


Flexibility and control 

A range of routing services and complementary applications can be added to your trunks. Enabling you to control the experience, including outbound source phone number and inbound routing


Twilio SIP trunks can consolidate PSTN connectivity across all communications services, including VoIP, UC, collaboration and communications-enabled applications




Why Choose CloudWave and Twilio?

Twilio is a global organisation providing SIP as a Service to hundreds of customers of all sizes globally.

CloudWave is the only Gold Twilio partner in APAC. Not only do we offer the best pricing, but with 10 certified local engineers, we also offer the best support. 

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