We make Contact Centres easy
We understand how hard it is to choose a contact centre solution in a crowded marketplace. That’s why we have built SMB packages that provide a ‘best of all worlds’ solution to the SMB market.
Our SMB bundles allow smaller businesses to utilise enterprise grade technology at an affordable price.
Fixed price packages
Lightning fast implementation
No upfront costs
Software support included
We've combined leading contact centre technology so you don't have to!
Using our experience we've hand picked the best contact centre features and packaged them into one simple, easy to understand product that covers all your needs
We've taken the best features from three of the leading cloud based contact centre technologies and packaged them together to give you a comprehensive offering to cover all of your business needs.
Single pane of glass contact centre application uniting
multiple systems and processes
Underlying contact centre technology providing access
to the AWS ecosystem
Workforce optimisation application providing visibility
Everything you need
We know what’s needed to deliver a highly functional contact centre so we’ve combined key features from the AWS and Neon platform and made them available in pre-configured SMB packages.
Skills based routing
Call reason codes
Don't get boxed in
We've built a set of out of the box features to get you started that cover a wide range of core functionalities.
The technology stack we offer allows infinite customisation and integration to future proof your business systems.
Scale users up or down on demand
Build custom integrations with existing business systems when required.
Access leading AWS technologies like, AI, ML, Sentiment analysis etc