402, 2019

The differences between Security Groups and NACL’s

By |February 4th, 2019|Categories: AWS, AWS Certification, AWS Training|0 Comments

When you first start out in Amazon Web Services understanding some of the basic concepts can be a little challenging. For instance the difference between Security Group and NACLs is stated below. The difference between Security Groups and NACLs is that, Security Groups act as a firewall for associated Amazon EC2 instances, controlling both inbound and outbound traffic at the instance level, while ACLs act as a firewall for associated subnets, controlling both inbound and outbound traffic at the subnet level. If you are new to AWS this statement is possibly a little hard to understand. If so, the following short video from CloudWave will hopefully help clear up any confusion you may have. If you enjoyed this [...]

2911, 2018

Create a Virtual Receptionist in Amazon Connect

By |November 29th, 2018|Categories: Amazon Connect|Tags: , |1 Comment

To celebrate the launch of our new site we decided to update our own Amazon Connect Call Centre with a virtual receptionist. We wanted it to show off the capabilities of not only Amazon Connect but also how Connect can integrate with other Amazon Services such as Amazon Lex.  The scope of what we wanted to achieve is as follows. A customer dials in to the call centre number and if they know the name of the person that they wish to speak with they are prompted to say their name. If they do not know to whom they wish to speak they can say "Sales" or "Support" and they will be transferred there instead. If our Virtual Receptionist does not understand the user [...]

1001, 2018

Cloud Computing – 8 Interview Tips

By |January 10th, 2018|Categories: AWS Training, Cloud Jobs, OpenStack Training|0 Comments

Cloud Computing Jobs are currently a hot item but you first need to get an interview before you can secure yourself a spot in this fast expanding area. Interviews can be a harrowing experience. However if you are 100% prepared before the interview it should go a long way to alleviate some of the stress and even if you don't succeed in nailing the job at least give you the feeling that you gave it your best shot. So in this post I am going to outline 8 tips for you to focus on before you go for any Cloud Computing Jobs that will hopefully help you obtain your dream job.  1.   Cloud Computing Jobs - Get the job interview This may seem obvious but you need [...]

2206, 2017

Passing AWS Certification Exams – 6 Practical Tips

By |June 22nd, 2017|Categories: AWS, AWS Certification, AWS Training|Tags: , |0 Comments

Having passed the AWS Solutions Architect exam within the past year, I think I am in a good position to offer some practical survival advice on passing AWS Certification Exams. I'm not going to talk about what you need to know or study (there are already plenty of resources for that), but rather about developing an overall approach to the challenge. Although I'm primarily talking about AWS Solutions Architect Associate exam, it should, by and large, be applicable to anything from AWS on the associate level for Passing AWS Certification Exams . 1.   Do you understand the AWS Solutions Architect exam structure? By this I mean... How many questions are in the exam? What question format(s) are used? What percentage of questions pertain to each service? How [...]